Great spot for checking out the sights around here. Had a blast and the staff, especially the maids, were super helpful. Got a room with stunning ocean views 🌊.

The hotel has a perfect view of the ocean. The location is great, very close to the outskirts of Playa del Carmen. The staff are accommodating. The rooms are huge and spotlessly clean.

The staff members are efficient and willing to help. the rooms are functional, updated, and the bathrooms are large. - the location is wonderful, and the breakfast offers a variety of food options.

The breakfasts were above average with a variety of dishes and items to choose from. the rooms were spacious, well-kept, and tastefully decorated. - the hotel is conveniently located about a 10-minute drive from the airport.

The location was central and convenient. The resort is close to a variety of bars, snack bars, and restaurants. It is also near fun activities and transportation options like taxis and excursions. The quality of bread and meats at the bar was great.

We had a fantastic week-long stay at Sandos! The friendly and helpful staff made us feel right at home. The clean rooms and public areas were impressive, and we loved the eco-friendly atmosphere with animals scattered throughout the resort. The food options were plentiful and delicious, especially the Mexican grill and the Brazillian steakhouse. The private beach was like paradise, and we enjoyed the quieter side away from the noise. a truly amazing hotel experience!

We recommend this hotel.

I was able to use the hotel parking for free and there was a large cinema nearby, with very friendly and helpful staff.

Great location right by the beach, water park, and airport - so convenient! 🏖️ Enjoyed a refreshing swim in the clean pool and sipped on soft drinks at the beach bar.

The rooms here are all practical and brand new, with bunk beds, air conditioning, and WiFi, offering an unbeatable and magnificent location just a short walk away from everything we needed.

Quick check-in and the option to check out late. You can park your car right here. There's a snack bar and an awesome pool where you can relax. Great spot close to both 5th Avenue and the local shopping mall 🏖️.

great stay at sandos in playa del carmen! exceeded expectations, staff friendly, amazing food options. loved the beach area with palm trees and daily activities. room was just as pictured, near pools and restaurants. received a nice letter from gm after a small issue. will definitely return next year!

Hard bed.

We felt really good. The services, the food, the restaurants, the location, everything were better than we expected. They respect and considered our requirememnt to get a quite room.

The employees were generous with their time and help. Our rooms were kept spotless and the restaurant staff was wonderful.

The food at the reservation only restaurants was awful although the wait staff was great. The buffets had much better food.

Clean rooms, friendly staff, great pools, delicious food, and stunning beach.

This place is a great place to stay while exploring the area. There are a variety of nearby restaurants, including a fantastic Steakhouse that is just a short 10-minute walk away.